Quality of Rail Freight Service: The Customer's Perspective

Indicators currently published by Australian railways do not measure service standards from the viewpoint of customers, but rather are based on statistics compiled by management for other purposes.

Data and Resources

Additional Info

Field Value
Source https://www.bitre.gov.au/publications/1997/report_096
Author BITRE
Maintainer BITRE
Last Updated November 3, 2022, 01:49 (UTC)
Created September 11, 2022, 07:16 (UTC)
Access is Public Yes
Data type Category Report
Geographic Scope Australia
Release Date 02 Sep 1997